* Check through for each tour. Pay particular attention to: • Visas required? • Final payment dates. • Minimum / maximum numbers. • Included / not included (particularly gratuities / tips).
Group tour booking conditions
Tour Changes We endeavor to provide an accurate itinerary. However, local operators, hotels and airlines sometimes change arrangements, and our itinerary would then be adjusted to suit however, the same standard will always be used.
Not Included on tour Travel insurance; items of a personal nature eg drinks, laundry, phone calls, meals other than those indicated, additional sightseeing or optional tours; extensions/stopovers/amendments; additional flight cost from other cities if applicable, arrival and departure transfers at destination/s when not arriving/departing on group flights/dates.
Reservations A deposit of $400 per person is required within 7 days of confirmation of your booking. the final balance due no later than 30 May2025. If a booking is made after this date, the full tour price is due at the time of confirmation. Prices are subject to change at any time until full payment has been received for entire group and tickets have been issued.
Booking Forms and Booking Conditions You are required to complete some forms when booking which provide essential information we require to process your booking. Your consultant will provide you with all relevant forms.
Passport & Visas It is necessary for all passengers to be in possession of a valid passport which has at least 6 months validity beyond your return into Australia. Visas are not required for Australian passport holders.
Minimum Numbers Group fares quoted for this tour are subject to a minimum 15 paying and maximum 30 passengers travelling together. Phil Hoffmann Travel reserve the right to increase the tour price or cancel the tour should the numbers travelling not meet the required minimum.
Tour Escort Escort travels when minimum numbers of 15 are reached.
Price Alterations Tour prices specified are based on airfares, taxes and land arrangement tariffs applicable at the time of printing, therefore they may be subject to alteration with or without prior notice until final payment date, as per brochure final payment date (30 May 2025)
Extensions/stopovers An amendment fee may apply for any changes to group flight arrangements. You may also need to pay any applicable additional taxes.
Amendments/changes There may be fees charged per amendment by third party suppliers for any reservation changes after your booking is confirmed.
Twin share Room Match Policy In the event of a cancellation for a twin share room match, the travelling passenger may be required to pay for a single room supplement cost, which will not be covered under their travel insurance policy. Similarly, if a traveler decides whilst travelling that they do not want to share any longer, they will be required to pay the full costs for a single room.
Refunds/Credits No refund is available in respect of any sightseeing tours, accommodation, meals or any other services not utilised or required during this tour. No refund is available for cancellations after the tour has commenced.
Cancellations Cancellations of firm bookings will be subject to $400 per person service fee plus any charges imposed by principals involved in operating the tour. Therefore, the cancellation fee may be up to the total cost for land and/or airfares. Cancelled bookings are non-transferable.
Baggage Please refer to individual airline tickets for the baggage allowance for your flights. Airlines may charge you for baggage in excess of these allowances, which will be at passenger’s expense. Whilst on tour one main bag and 1 piece of hand luggage per person is allowed.
Medical Advice It is wise to seek medical advice before travelling from travel specialist doctor, or from your own GP. Travellers must meet Phil Hoffmann Travel ’Statement of Fitness’ standards to participate.
Insurance Insurance is compulsory for cover against loss of deposit and loss of airfares, personal accident, medical cover etc. If you have an ongoing medical condition you may be required to complete a pre-existing medical form. If you are over 70 years of age, you are required to complete a seniors medical form. Your consultant will provide all details.
Children Participants must be over the age of 15.
Responsibility Phil Hoffmann Travel reserves the right to alter or omit any part of the itinerary or change of reservation, features and/or means of conveyance without any notice and for any reason whatsoever. Phil Hoffmann Travel does not accept liability for failure on the part of transportation companies, hotel contractors and other principals whose responsibility is confined to their own operations. Phil Hoffmann Travel reserves the right to alter hotels used should the necessity arise. The transportation companies or firms shall be exempt from all liabilities in respect of any detention, delay, loss, damage, sickness or injury and by whom so ever caused and whatever kind occurring of or to the passenger at any time when the passenger is not on board a conveyance used or operated by the transportation companies or firms.
We reserve the right to take any reasonable action should your health, actions or behaviour impinge on the rights, welfare or enjoyment of other passengers. Phil Hoffmann Travel reserve the right to cancel or withdraw any person as a member of the tour at any time. All ticket coupons and orders are furnished and issued subject in all respects to those terms and conditions under which the means of transportation or other services provided thereby are offered or supplied by the owners, operators, public carriers, management agents or agents.
The Phil Hoffmann Schedule of Professionalism applies.
