Travel Advice & Emergency Assistance
After Hours Emergency Assistance
Land line: +61 8 8179 9677
For peace of mind 24 hours a day, 365 days a year, our After Hours contact number connects you to a dedicated Travel Consultant.
For emergency assistance, urgent reservations, amendments or travel advice, you’ll speak with an experienced, on-call Travel Consultant who has immediate access to our reservation system.
Whether your flight plan has been disrupted, a family emergency has arisen or you need to amend your itinerary, you can talk to us - wherever and whenever you travel. Knowing we are always just a phone call away gives not only you, but also your loved ones at home total peace of mind.
Visas
Phil Hoffmann Travel offer a prompt and professional travel visa advice and processing service to our valued travellers, be it for leisure or business travel.
If you are booking your travel arrangements through Phil Hoffmann Travel, we offer discounted visa application processing fees. Please use the prices in this link as a guide and contact one of our experienced consultants for a quote.
We can provide you with the latest visa advice and handle the ever-changing visa application process for most embassies and consulates. Should you choose to use the online service on the VisasDirect link above and arrange your own visas, you will be doing this at your own risk. We urge you speak to one of our consultants so no visa requirements are missed, potentially ruining your travel plans.
Foreign Currency
Phil Hoffmann Travel in conjunction with Travelex, the world's largest foreign exchange specialist, offers foreign currency available for exchange in each of our branch locations.
Most major currencies such as British Pounds, US Dollars, Euros, New Zealand and Canadian Dollars as well as a selection of minor currencies can be purchased on the spot. If we don't have it in branch, we can usually order it in with a couple days’ notice meaning you'll never have to worry about getting caught short.
Customs & Embassies
Australian Customs
The Australian Border Force manages the security and integrity of Australia's borders. Visit their website for information on Visas, Citizenship, the Tourist Refund Scheme, Duty Free and more.
Visit Australian Customs website here
Australian Embassies
Looking for the nearest Australian Embassy or Consulate while you are away?
Visit Department of Foreign Affairs and Trade here
Travel Health
Health preparation prior to travel is important. Globe Medical can help you with:
- Destinational health advice
- A full range of travel vaccinations
- Medical care for visitors and returned travellers
Health Map
- Access real-time intelligence on a broad range of emerging infectious diseases and outbreaks from all over the world
Smartraveller
Smartraveller is a joint initiative between the Federal Government and the Travel Industry where you can...
Find their latest, up-to-date travel advice for over 170 countries worldwide
Find a useful guide for all travellers
Register your travel plans in case of an emergency
Subscribe to Smartraveller to receive email updates and travel advisories as they occur