Are you ready to join Australia's most awarded Travel Agency?
For over 30 years Phil Hoffmann Travel has been providing travel advice and arrangements that are designed to delight or clients. Travel is our business, our passion, and our strength. Through relationships, pride, discipline, and innovation we continue to strive and excel.
Are you ready to ignite an amazing career in travel?
As member of the PHT team you will join a rock-solid culture guided by meaningful values, in an environment with a focus on fun, support and wellbeing. You will enjoy a competitive salary package based on your experience.
Other PHT perks and benefits:
- flexible work arrangements (part-time and work from home considered)
- individual and team incentives
- educational and travel opportunities
- PHT Wellbeing program
- career growth and professional development
- tenure rewards
- team celebrations
Follow our LinkedIn page here to be kept up to date with positions as they become available.
Current Opportunities
Receptionist
Glenelg - Full Time
A Phil Hoffmann Travel Receptionist is crucial in delivering an exceptional first impression to PHT clients, both in terms of customer service and office presentation. The role plays a key part in facilitating team efficiencies by timely management of the associated administration tasks.
Strong communication skills, an exemplary customer service ethic and excellent time management skills are essential.
Roles and Responsibilities
The Receptionist role will require working a 7 day roster (currently 6 days) inclusive of Saturday and Thursday evening.
- Meet and greet clients, suppliers, colleagues and deliveries
- Manage telephone switchboard (Glenelg includes retail areas and Head Office) and ensure messages taken accurately
- Maintain knowledge and understanding of client requirements
- Assist with clients transactions, including issuing receipts, managing gift registries, voucher redemptions and client appointments
- General Administration duties, including post delivery and distribution, daily banking, ordering and stocking display brochures and managing PHT event RSVP lists
If this is you, we would love to hear from you! Please refer to SEEK for more information or provide both your CV and cover letter below.
Only applicants with a right to work in Australia are eligible to apply.
Helpdesk/IT Support Officer
Glenelg - Full Time
Provide hands-on support to our internal users, both on-site and remotely, ensuring their hardware and a diverse range of technologies across the business are well supported. From cloud-based servers to audio/visual systems, digital signage, multi-function devices, and beyond, you'll play a key role in keeping our business connected and thriving.
Required Skills and Experience
- Minimum 1 year of experience in a helpdesk/IT support role within a Microsoft ecosystem
- Exceptional customer service and flawless communication skills
- Proven ability to proactively resolve issues under pressure and explain technical concepts clearly to non-technical users.
- Highly experienced in phone support, ticket management, and remote access solutions
- Commitment to maintaining detailed, accurate ticket logs and knowledge base articles for seamless support and knowledge sharing
- Strong team collaboration skills paired with the ability to work independently
- Passion for continuous learning and professional growth
- Unrestricted working rights in Australia & eligibility for Police Security Clearance
- Valid and current Australian Driver’s License
If this is you, we would love to hear from you! Please refer to SEEK for more information or provide both your CV and cover letter below.
Only applicants with a right to work in Australia are eligible to apply.
Travel and Cruise Team Leader
Glenelg - Full Time
A PHT Travel and Cruise Consultant Team Leader is passionate about travel and is familiar with a diverse range of products servicing Australian and worldwide destinations.
Roles and Responsibilities
Support the Branch Manager and Assistant Branch Manager in day to day team operations, and provide positive support and encouragement to their team members. This includes –
- Contribute to team cohesion, efficiency and success in meeting targets
- Assist with rosters, meetings, coaching team members and training
- Ensure team is engaged and aligned to PHT values
- Meet and exceed client (internal/external) expectations through professional communication and maintaining client service standards
- Administration tasks (including file maintenance, company reporting and marketing data) are achieved in an accurate and timely manner as per PHT policy and procedure
- Meet and exceed sales budget, yields and conversions
- Participate in (individual and team) PHT and supplier promotional events and professional development training
If this is you, we would love to hear from you! Please refer to SEEK for more information or provide both your CV and cover letter below.
Only applicants with a right to work in Australia are eligible to apply.
Experienced Travel and Cruise Consultant
Glenelg & Modbury - Full Time
A Travel and Cruise Consultant at Phil Hoffmann Travel is passionate about travel, and demonstrates exemplary customer service through authentic relationship building, timely delivery, accuracy and knowledge, ensuring client expectations are met.
Experience and skills required:
- Minimum of 1 year in retail travel sales
- Experience in use of a mid-office system
- Well travelled
- Team oriented
- Excellent customer service ethic and problem-solving skills
- Organised with a strong attention to detail
If this is you, we would love to hear from you! Please refer to SEEK for more information or provide both your CV and cover letter below.
Only applicants with a right to work in Australia are eligible to apply.