Privacy Policy
This Privacy Statement applies to your use of the Phil Hoffmann Travel website.
We recognise that your privacy is important to you. We have a firm commitment to privacy in terms of the Privacy Amendment (Private Sector) Act 2000, which came into effect in December 2001.
All of our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
Collection of Personal Information
The main way we would collect personal information from you, is if you used our site to register for email newsletter sign up, or to submit booking requests for various cruises.
This personal information may include your full name, agency name, phone and fax numbers, e-mail address and street and postal address.
Other information
Our website records other information as well. This information is used to improve the structure and performance of the site and to provide users with an improved service.
Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used, and the address of the referring site or email message.
Cookies
Phil Hoffmann Travel website "Cookies". A "cookie" is a packet of information that allows the server (the computer that houses this website) to identify and interact more effectively with your computer. This website may also store cookies on your web browser in order to improve service for you on your subsequent visits to this website.
The use of cookies is an industry standard and most major websites use them. Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to disable cookies or to warn you when cookies are being used.
If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites then you may not be able to gain access to all of the content and facilities in this website.
Use and Disclosure of Personal Information
Your personal information may be used to:
- Identify you and to assist you to subscribe to our website services more easily;
- Provide the services you require;
- Administer and manage those services, including charging, billing and collecting debts;
- Gain an understanding of your information and communication needs in order for us to provide you with better, more personalised services that are tailored to your needs;
- Inform you of ways the services provided to you could be improved;
- research and develop our services;
- Maintain and develop our business systems and infrastructure, including testing and upgrading of these systems; and
- Provide feedback to suppliers as to the effectiveness of their communications.
When we disclose your personal information
For the purposes set out above (under "Use and Disclosure of Personal Information") we may disclose your personal information to organisations outside Phil Hoffmann Travel. Where appropriate, these disclosures are subject to privacy and confidentiality protections.
Phil Hoffmann Travel does not and will not rent, sell or share our membership database or membership mailing list.
We will not disclose your personal information to any government agency unless you consent or in other circumstances where such disclosure is required or authorised by law.
Links to other Sites
This site contains links to other sites. Phil Hoffmann Travel is not responsible for the privacy practices or the content of such web sites.
Access to and alteration of records containing Personal Information
When you provide personal information to us via the Internet, we rely on the accuracy of that information. To assist with ensuring accuracy, please contact us if any of the details you have provided change. You can easily edit or delete the personal information you provide to us on our website, but to do so, you will need to log in as a registered user, using your username and password.
If you wish to access or modify personal information which you have provided via our website, but cannot access that information at our website, please send an email using the Contact Us page.
Sensitive Information
Phil Hoffmann Travel does not collect sensitive information such as your racial or ethnic origin, political opinions or religious beliefs.
Agreement
By using this site you signify your assent to this privacy policy. If you do not agree to this policy, please do not use this web-site. Phil Hoffmann Travel reserves the right, at its discretion, to change, modify, add or remove portions of this policy at any time.
Please check this statement periodically for changes. Your continued use of the Phil Hoffmann Travel website following the posting of changes to these terms will mean you accept those changes.
Contact Us
If you would like further information regarding this policy, please contact us.
You can also obtain information at the Federal Privacy Commissioner's web site at http://www.privacy.gov.au/.
Dated: 21 May 2009
